Information We Collect
We may collect the following categories of information when you use the Carzilla Auction Application.
- Full name
- Email address
- Mobile phone number
- Residential or business address
- Nationality
- Emirates ID, Passport, or other ID documents
- Company information (business customers)
- Username and password
- Profile details
- Account preferences
- Vehicle bids and auction activity
- Purchase history
- Payment information
- Vehicle preferences and saved searches
- IP address
- Device information
- Browser type & operating system
- Application usage data
- Log and analytics information
How We Use Your Information
We use your information to:
- Create and manage your account
- Verify your identity
- Facilitate vehicle auctions and bidding activities
- Process purchases and transactions
- Communicate auction updates and notifications
- Provide customer support
- Improve our services and user experience
- Prevent fraud and unauthorized activities
- Comply with legal and regulatory requirements
Information Sharing
Carzilla does not sell, rent, or trade your personal information to third parties.
We may share information with trusted partners and authorities as necessary:
- Vehicle sellers and buyers involved in transactions
- Shipping and logistics providers
- Payment processing partners
- Government authorities when required by law
- Professional service providers assisting our operations
All third parties are required to maintain the confidentiality and security of your information.
Data Security
We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to protect your information, no internet-based system can guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to:
- Provide our services
- Complete transactions
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymized.
User Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Request a copy of your stored data
Requests may be subject to identity verification and legal requirements.
Cookies and Analytics
The Carzilla Auction Application may use cookies and similar technologies to:
- Improve platform performance
- Remember user preferences
- Analyze usage trends
- Enhance user experience
Users may manage cookie preferences through their device or browser settings.
International Users
As Carzilla serves customers locally and internationally, including vehicle export markets, your information may be processed or transferred across different countries where necessary to provide our services.
We take reasonable measures to ensure such transfers comply with applicable data protection laws.
Children's Privacy
The Carzilla Auction Application is intended for users aged 18 years and above. We do not knowingly collect personal information from minors.
Changes to This Policy
Carzilla reserves the right to update this Privacy Policy at any time. Updated versions will be published within the application and become effective upon posting.
Contact Us
For questions regarding this Privacy Policy or the handling of your personal information, please reach out to us: